Mobile Policy

Last updated: May 26, 2025

YourCaseMatter.com (“we,” “our,” or “us”) values your privacy and is committed to safeguarding the personal information collected through your mobile device usage of our services. This Mobile Privacy Policy explains how we collect, use, protect, and manage your personal data when you interact with us via mobile applications, mobile websites, or SMS communications.

1. Scope of This Mobile Privacy Policy

This policy applies exclusively to mobile devices including smartphones, tablets, and any other portable computing devices you use to access YourCaseMatter.com’s services. It covers all data collected through mobile apps, mobile web browsers, and text messaging (SMS) interactions. It does not replace or override our general website Privacy Policy but acts as a specialized extension addressing unique mobile privacy concerns.

2. Types of Personal Information Collected on Mobile

When you use our mobile services, we may collect a variety of Personal Information, including:

  • Contact details such as your name, email address, and phone number

  • Device information, including mobile device identifiers (e.g., IMEI, advertising IDs), operating system, and browser type

  • Location information, only if you explicitly permit location access to enhance service delivery

  • Usage data such as app interactions, features accessed, session durations, and navigation patterns

  • SMS communication data, including message content, timestamps, and delivery status for program-related messaging

We collect this data solely to improve your experience and deliver services effectively.

3. No Sale or Sharing of Mobile Data for Marketing

YourCaseMatter.com explicitly does not sell, rent, or share any mobile-related personal data for marketing, promotional, or advertising purposes with any third parties or affiliates. We do not give permission or imply consent for other companies to use your mobile information outside our services. Our commitment is to keep your mobile data secure and private within the bounds of this policy.

4. SMS/Text Messaging Program Details

If you enroll in our SMS or text messaging program, please be aware of the following terms:

  • Message frequency is limited to a maximum of 5 messages per month to avoid overwhelming or spamming your device

  • Standard message and data rates may apply depending on your mobile carrier plan

  • For assistance, reply HELP to any message, or contact us via email at info@YourCaseMatter.com or phone at (844) 534-0666

  • You can opt out at any time by replying with STOP, QUIT, END, CANCEL, or UNSUBSCRIBE — upon which you will immediately cease to receive messages

5. Mobile Device Permissions

Our mobile applications may request permission to access certain device capabilities such as:

  • Location services (only with your explicit consent)

  • Camera or microphone if you voluntarily use features requiring these

  • Storage access for saving documents or images related to our services

You have full control over granting or revoking these permissions through your device settings at any time, and declining them may limit certain app features.

6. Use of Location Data

If location data is collected, it is used exclusively to provide relevant service enhancements such as locating nearby legal offices or tailoring content specific to your region. Location information is not tracked continuously, stored indefinitely, or sold. You may disable location access at any time through your device settings.

7. Data Security on Mobile Platforms

We implement strict security protocols to protect mobile data during transmission and storage. This includes encrypted communication channels (HTTPS/TLS), secure cloud servers, and regular security audits of our mobile apps and backend systems. Access to your mobile data is limited strictly to authorized personnel on a need-to-know basis.

8. Cookies and Mobile Tracking Technologies

While mobile browsers and apps may utilize cookies or similar tracking mechanisms, YourCaseMatter.com uses these technologies solely for functional purposes such as session management and improving service delivery. These tracking tools do not collect Personal Information beyond what you voluntarily provide. You may disable cookies via your mobile browser settings, but some site functions may be affected.

9. Third-Party Mobile Services

We may engage third-party vendors to provide mobile app hosting, push notifications, analytics, or SMS services. These vendors operate under strict confidentiality agreements and are prohibited from using your mobile information for any purpose beyond supporting our services.

10. Children’s Mobile Privacy

YourCaseMatter.com’s mobile services are not intended for users under 18 years of age. We do not knowingly collect mobile Personal Information from minors. If a minor has inadvertently provided such data, we will promptly delete it upon discovery.

11. User Rights Regarding Mobile Data

You have the right to access, correct, or request deletion of your mobile Personal Information held by us. You can also withdraw consent for location access or opt out of SMS communications at any time. To exercise these rights or ask questions about your mobile privacy, please contact us using the details in Section 12.

12. Contact and Support for Mobile Privacy Concerns

For any questions, concerns, or support related to your mobile privacy, please contact us at:

YourCaseMatter.com
138 E 12300 S #608
Draper, UT 84020
Phone: (844) 534-0666
Email: info@YourCaseMatter.com

SMS Program Details Recap:

  • Max 5 messages per month

  • Standard message/data rates apply

  • Reply HELP for assistance

  • Text STOP, QUIT, END, CANCEL, UNSUBSCRIBE to opt out anytime

By using our mobile services, you acknowledge and agree to the terms outlined in this Mobile Privacy Policy. We may update this policy periodically to reflect changes in technology or regulatory requirements, with updates posted on this page.

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